privacy policy

At ZenFlow Yoga, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us. Please read it carefully.

1. information we collect

We collect different types of information to provide and improve our services to you:

• Personal identification information: name, email address, phone number, billing address, and payment details (processed securely via third-party providers).
• Usage data: information about how you access and use the website, including your IP address, browser type, pages visited, time spent, and diagnostic data.
• Cookies and tracking: we use cookies and similar technologies to track activity and hold certain information. You can instruct your browser to refuse all cookies.

2. how we use your information

We use the information we collect for various purposes, including:

• To provide and maintain our yoga classes and services
• To process transactions and send confirmations
• To communicate with you about classes, workshops, and updates
• To personalise your experience and improve our website
• To comply with legal obligations

3. sharing your information

We may share your personal information only in the following situations:

• Service providers: with trusted third-party vendors who assist us in operating our website, processing payments, or conducting our business (e.g., Stripe, Zoom, Mailchimp) — all under strict confidentiality agreements.
• Legal requirements: if required to do so by law or in response to valid requests by public authorities.
• Business transfers: in connection with any merger, sale of assets, or acquisition — with notice to you.

4. data retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When you cancel your membership, we delete or anonymise your data within 60 days, except where we need to retain it for legal reasons.

5. your rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete your information
• The right to rectification (correcting inaccurate data)
• The right to object to processing
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at privacy@zenflowyoga.com. We'll respond within 30 days.

6. security

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. All payment information is encrypted via SSL and processed through PCI-DSS compliant gateways. However, no method of transmission over the internet is 100% secure — we strive to protect your data but cannot guarantee absolute security.

7. children's privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

8. international transfers

Your information may be transferred to and maintained on servers located outside your state, province, or country. We ensure appropriate safeguards are in place and that data is handled securely in accordance with this policy.

9. changes to this policy

We may update this privacy policy from time to time. We'll notify you of any changes by posting the new policy on this page with an updated "last updated" date. We encourage you to review this policy periodically.

10. contact us

If you have any questions about this privacy policy or your data, please reach out:

privacy@zenflowyoga.com
1-888-ZEN-FLOW
Virtual studio, serving all 50 states

Or use our contact form — we're happy to help.

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By using ZenFlow Yoga, you acknowledge that you have read and understood this privacy policy.